FAQs

What Happens after I make a booking?

After contacting us, our completely licensed Tow Truck Drivers will be at your service within 30 minutes. Thanks to our fleet of Tow Trucks stationed all through Sydney NSW, you in no way ought to wait lengthy for our friendly crew to be with you. Once our drivers arrive at your automobile’s location, your automobile will be accrued with our advanced Tilt Tray Tow Trucks and brought to your destination of choice.

I need my car towed outside of work hours - can you tow it?

Certainly – we offer a 24/7 Emergency Towing Sydney carrier. We are continually simply available to provide you the carrier you want and may be with you after a easy phone call. We continuously provide an unrivalled degree of professionalism and dependability – even if you need our Towing Service overdue at night time or in the early hours of the morning.

How quick is your service and will the car be transported to a safe place?

At Smt Towing, we believe that a quality Towing Company is one that prioritizes the protection of all the ones involved, and we’re very severe about following Industry Safe Practices. From the driver of the car, the car itself and incoming traffic. It may be pretty traumatic or even a touch frightening while your car breaks down at the aspect of the road – however you can expect us to take care of everything with the self belief that comes with years of experience.

How much will it cost to tow my car?

Our costs vary depending on the distance from pickup to drop off, accessibility and time on site.For a competitive quote please give us a call

Are we able to ride in the tow truck?

Of course you can! We are more than happy to give you a lift to the drop off destination or any other location within the area. However, we can only carry a maximum of two (2) passengers safely.

We have a Tiny House. Can you transport it for us?

Yes! We can either tow a tiny home that is built on wheels or we can load it onto the back of our Tilt Tray Tow Truck if it has no wheels. We are governed by size restrictions and weight limits so please give us a call to discuss.

We have a shipping container. Can you relocate it for me?

Yes, No problems at all! Our Tilt Tray Tow Trucks are built to be able to pull a container up off the ground and secure for transport with specialized container pins in each corner.

We do however, have a couple of limitations. We can carry 20-foot containers with a maximum weight of 6 tons

We have broken down and have a trailer/caravan/boat with us. Are you able to tow both?

We sure can! Our Tilt Tray Tow Trucks are equipped with a second hitch. This means we can safely carry your vehicle on top while towing your trailer behind.

We have broken down and have a trailer/caravan/boat with us. Are you able to tow both?

We sure can! Our Tilt Tray Tow Trucks are equipped with a second hitch. This means we can safely carry your vehicle on top while towing your trailer behind.

How do I make payment for the service you provide?

payment by cash and or credit card (Visa or MasterCard).

I have a scrap 4×4 truck. Will you buy it?

Yes. We are expert Auto Wreckers that specialise in 4×4, SUV, truck, van and car wrecking. All scrap trucks or 4x4s will be purchased for cash and recycled

Are Car Removals free?

Yes. We provide courtesy Car Removal anywhere in Sydney. Our removal technicians work around the clock scheduling convenient times to collect vehicles. Our Courtesy Car Removals are offered 24 hours a day.

I have a scrap vehicle. Will you still pay me cash for it?

Yes. At Smt Towing we buy scrap, accident, and damaged vehicles of any make and condition and pay cash. We provide vehicle owners that sell their auto to us instant cash for scrap car payments.

How fast can I get my car sold?

When Selling Your Car to Smt Towing you can have it sold within a few hours of accepting our quote. We provide instant cash offers on vehicles of every make & condition both over the phone and through our web page.

What is the best roadside assistance for motorcycles?
SMT Towing is the name you can trust if you are looking for the best emergency roadside assistance for your motorcycle towing in Sydney. With over 15-years of services, a fast response rate and having the best equipment to tow your motorcycles safely, you can remain stress-free when you call us for motorcycle towing in Sydney at an affordable rate. We just require your complete address, vehicle model number and registration details to ensure a hassle-free emergency service to reach your location within 30-minute of the call.
Is it OK to tow a motorcycle?
Yes, it’s OK to tow a motorcycle. The only thing to keep in mind is that the motorcycle is kept secure. You must call for professional help for emergency roadside assistance with your motorcycle towing; otherwise, your bikes may face scratches and other dents due to towing. SMT Towing is one of the top names in the business that can help you with the emergency towing of your motorcycles in Sydney. Our years of experience has helped us develop tailored motorcycle towing services for home and emergency roadside assistance as and when required at an affordable rate.
How much towing capacity do I need for a boat?
The towing capacity that is needed for your boat depends upon the weight of your boat. Also, most manufacturers will tell you to not cross your vehicle towing threshold for boat towing or any other towing requirements. One should ideally keep the overall weight at least 10% of your vehicle towing capacity. For a tension-free service, you can reach out to SMT Towing, having the finest tow trucks, skilled professionals and fully licensed and insured technicians to help you with a boat towing in Sydney at the best prices.
Can you tow my car caravan and boat trailer at the same time?
As per new NSW guidelines, one can only tow a single trailer at a time. But if you need your caravan or boat trailer to be towed simultaneously, we at SMT Towing can offer you the best services. We have a large fleet of tow trucks that can help you with any emergency boat towing service. Our experts will ensure that your car caravan and boat trailers are well covered and reach your destination safely. We can also help to check your vehicle’s tyre pressure, operation of wheels, brakes, battery, and other emergency service checks. We are fully licensed and insured to cover all your boat towing requirements without any hassle.
Is towing rough on my car?
If an inexperienced service provider undertakes your towing, your car may face a rough towing. It may put undue pressure on your gears, tyres, and overall transmission. SMT towing offers you 24-hour towing services in Sydney. Its experienced professionals have an unparalleled track record of providing their emergency services whenever needed. With just the car’s location, model number and registration details, our experts will reach your spot, check the safety of your vehicle, place the car in neutral and get on with towing to the nearest garage to get your car functional within no time. We will ensure that the towing is a smooth experience for your car.
What is the cheapest way to tow a car?
If you are looking for the cheapest way to tow your car, calling for a tow trailer would be the ideal choice. At SMT Towing, get the best services for your car towing. Our 24-hour towing services are among the fastest in Sydney, and we offer the best pricing as per our service. We offer a completely transparent process with all the billing information sent as per the client’s requirements. Our proficient team has the best tools and expertise to help you with any type of emergency roadside assistance for your cars and get them towed without any hassle.
How do I get rid of my old car in Sydney?

Do you have an old car just laying around and being rusty and as good as junk? Get your scrap car removal in Sydney done efficiently by SMT Towing. We can help you with the safe disposal of your scrap car in Sydney. Our years of experience in properly disposing of old vehicles professionally and ethically, without causing any damage to the environment, has made us a reliable name in the business. We even offer cash for old and unwanted cars in Sydney, offering decent value-for-money.

What should I remove from my car before I scrap it?

Thinking of getting your car scrapped? 

Here are a few pointers to help you remove items from your car-

  • Remove your valuable parts.
  • Keep your belongings safe.
  • Cancel your car’s insurance.
  • Remove your license plate.

Look out for a licensed and insured company that will offer you safe car removal and disposal. Ensure you get all your car paperwork entirely done and get the best bid for your car. SMT Towing is one of the most reliable companies to help you with safe scrap car removal in Sydney. We accept vehicles in any state or condition and ensure safe disposal.

What's Included in The Emergency and Non-Emergency Towing Services?
Emergency Towing services require immediate attention as they can cause harm to the traffic flow. Some of the examples include- Your car being stolen and shifted to another location. Is the driver able to continue driving safely? Wrong parking of cars causing traffic jams? The car just shut down on a highway. Ran out of fuel? Dead battery? Puncture? Did your car fall into a ditch? Accidents on the highway, etc. All such are emergencies. Non-Emergency towing may include offering Jumpstart services, car lockout, truck, car, motorcycle, boat, light machinery towing. Scrap car removal, etc. SMT Towing provides you with the best emergency towing in Sydney at affordable rates.
How can I get the most out of my junk car?

Feel that your junk car is of no value? Think again! We at SMT Towing offer you the best value for your old/ unwanted/ junk car by providing cash for cars in Sydney. Be it your car having a transmission problem? Was caught in an accident? Want to buy a new car? Finding the maintenance difficult? Be it any of the above or other issues with your cars, we have got you covered. The brand, model and condition of cars are not an issue. Our professionals will reach your pick-up spot and evaluate your car to offer you instant cash for cars in Sydney. We follow a transparent process to ensure our customers get the best value for money.

What is the fastest way to sell a car for a good price?

Looking to make some quick cash by selling your car for a good price?

You should be aware of the following-

  • Know the worth of your car and set a specific price range for your car.
  • Take good quality pictures of your cars around.
  • Accurately mention your address and contact details for interested buyers to reach out.
  • Provide all the valuable information that you would be looking into when buying your car.

One can also get cash for cars in Sydney by contacting SMT Towing. We cover all car brands, types, and conditions to help the seller get the best price for their cars. Also, get free car inspection and car towing when selling your car for cash in Sydney.

What Does Local and Non-Local Towing Service Mean and What Is the Difference Between the Two?

The main difference between a local towing and a non-local towing service is the distance your vehicle needs to be towed from your current location to the end destination. Will the towing be done within the local vicinity, or would it need to cross the state borders? The type of towing service required will drive your towing costs as well. For a local towing, a local service provider would suffice your needs. Whereas for a non-local towing service, your prices are bound to increase as your car would be towed to a new state, city, or country. SMT Towing can help you with Local and Non-Local towing services as we have centres all over Australia.


    Contact Us